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Shipping Information

Important Information

Below are average manufacturing lead times by range. Please know our lead times do not take into
account transit times (from shipping facility to your doorstep). 

Due to world events that have resulted in back ups from all shipping carriers, we will not have a cut off date for shutters in time for the Holidays. We can not guarantee a shutter order arrival prior to a Holiday. Thank you for your understanding. 

 
Shutter Range


   Manufacturing  
Lead Times

Delivery Option   *Shipping Costs

Affordable
Fauxwood

8 - 9 weeks


Ground
 
12.5% of order value
(Min charge $39.99, Max charge $312.50)
Classic
Poplar Hardwood

8 - 9 weeks

Ground

12.5% of order value
(Min charge $39.99, Max charge $312.50)


Express American Polyvinyl
 
3 weeks Ground 12.5% of order value
(Min charge $39.99, Max charge $312.50)

American Polyvinyl 

4 weeks Ground 12.5% of order value
(Min charge $39.99, Max charge $312.50)

Express American
Hardwood
 
3 weeks Ground 12.5% of order value
(Min charge $39.99, Max charge $312.50)
American Hardwood

4 weeks

Ground
12.5% of order value
(Min charge $39.99, Max charge $312.50)
 

Premium Elm /
Designer Collection
 

8 - 9 weeks

Ground 12.5% of order value
(Min charge $39.99, Max charge $312.50)
  • Shipping is *FREE on all orders over $2500.00
  •  Lead time starts only after you have confirmed all order details with one of our Shutter Experts. Not before.
  • Customer is responsible for discarding boxes and pallet if order is shipped palletized
  • Please know that during the Holiday season, transit times can be longer than normal. This is something that is out of our control. 
  • Special Shapes/ Stains/Color Matching and Solid Panels can incur an added 2 to 3 weeks in manufacturing time. 
  • Depending on where you reside shipping transit times can be between 2 to 5 business days, this is on top of your manufacturing lead time
  • We aim to dispatch all items within the timescales above, however we cannot accept any liability for costs incurred due to unforeseen delays at manufacturing or adverse weather etc.
  • NOTE - Shipping charges outlined above are for the contiguous United States *(ie excludes HI and AK. For those orders you can arrange your own shipping and we can assist in this process.)