Important Information
Following government decree, our shutter experts are all currently working from home. We are ready and excited to continue to provide you with top notch customer service we are known for providing!
Please know that as of March 23, 2020, our American Factory located in California had to temporarily close its doors until further notice. Our
American Ranges are the only ranges affected by this. Be rest assured we are working closely with government officials to ensure a speedy but safe return to normal operations. In the mean time please do consider all our other ranges and remember, we are here to help! We thank you for your understanding.
| Shutter Range |
Manufacturing
Lead Times
|
Delivery Option |
*Shipping Costs |
|
Affordable
Fauxwood
|
6 - 7 weeks
|
Ground
|
10% of order value
(Min charge $30, Max charge $99) |
Classic
Poplar Hardwood |
6 - 7 weeks
|
Ground
|
10% of order value
(Min charge $30, Max charge $99)
|
Express American Polyvinyl
|
TBD |
Ground |
10% of order value
(Min charge $30, Max charge $99) |
|
American Polyvinyl
|
TBD |
Ground |
10% of order value
(Min charge $30, Max charge $99) |
Express American
Hardwood
|
TBD |
Ground |
10% of order value
(Min charge $30, Max charge $99) |
| American Hardwood |
TBD
|
Ground |
10% of order value
(Min charge $30, Max charge $99)
|
Premium Elm /
Designer Collection
|
6 - 7 weeks
|
Ground |
10% of order value
(Min charge $30, Max charge $99) |
- Shipping is *FREE on all orders over $999
- Lead time starts only after you have confirmed all order details with one of our Shutter Experts. Not before.
- Please know that during the Holiday season, transit times can be longer than normal. This is something that is out of our control.
- Special Shapes/ Stains/Color Matching and Solid Panels can incur an added 2 to 3 weeks in manufacturing time.
- Depending on where you reside shipping transit times can be between 2 to 5 business days, this is on top of your manufacturing lead time.
- We aim to dispatch all items within the timescales above, however we cannot accept any liability for costs incurred due to unforeseen delays at manufacturing or adverse weather etc.
- NOTE - Shipping charges outlined above are for the contiguous United States *(ie excludes HI and AK. For those orders you can arrange your own shipping and we can assist in this process.)