It's a key question regarding DIY shutters: how long it will take to receive them? We know time is of the essence with your home projects, and it’s important to know upfront what kind of timeline to expect.
Choosing a shutter range
We believe in transparency in where our shutters are made and how quickly you can realistically expect them. We work closely with two different production facilities to be able to offer flexible design options and the most competitive lead times in the industry.
All of our shutter ranges are fully solid materials (never hollow or composite) and come with our 3 year warranty. One way to narrow down your choices is to consider your shutter style, budget, and your project timeline.
Does your project have an important “due date”? We can help!
American-made shutter ranges
- Manufactured in 2-4* weeks in California
- Offer full height or café style shutters
- Great for a time crunch (i.e. listing house for sale, project deadline fast approaching)
Shutters made overseas
There’s a shutter range to accommodate even the most colorful requests
- Manufactured in 6-7* weeks including transit from the overseas factory to our California shipping facility
- Competitive lead time compared to other companies manufacturing overseas
- More colors, frame options, and shutter styles available
- Offer full height, café style, tier on tier, full or half solid raised, and special shapes
- Great for custom requests (i.e. custom color matching, fixed slats, locking shutters for skylight windows)
If shutters are a potential project on the horizon, it’s a good idea to plan ahead so you can choose a more affordable shutter range
and not have to pay a premium for an express option.
If you know your shutters will need a special modification like a cut-out for a French Door handle, or a custom color match, etc., this can add a week or two to production.
For these orders, we take extra steps to ensure you’re happy - sending photos and CAD diagrams for review and approval prior to production and assigning a specialty team to your manufacturing. Give yourself about 8-9* weeks for more specialized orders.
Special shapes and cut-outs all receive detailed drawings for final approval
Other factors to consider:
1. Ordering Process
Due to the custom nature of our shutters, every project, customer, and order is unique. Some projects go from starting your measurements, to placing and confirming your order in no time! Others need more steps taken to ensure a perfect fit and may have to visit our site and speak with our experts a few times before placing an order.
We don’t like to leave anything to chance. We always ask that you send pictures to our support team if you have any questions along the way. We can mark up your pictures and offer our professional opinion on your best options.
You will get an assigned shutter expert from start to finish!
All orders receive a follow up call to verbally review and confirm your details. About 80% of orders will have a slight change or edit made during this call. A final copy of your order gets emailed to you for a last check and approval prior to production.
2. Color Samples
If you want to match a specific color of paint in your home, or have a very specific color in mind, we highly recommend ordering our free samples to physically see the color in your home. Since computer and phone screens can vary in brightness and tone, samples are your best bet.
Samples allow you to see and feel the actual material, texture and tone. Requesting samples might add a few days to your total process but will ensure you love the color you see every day!
We know the perfect shade of white can make or break your design aesthetic.
3. Transit Time
All orders ship from California, so depending on your location you may need to factor in a few more days for delivery. Our shutter delivery details
page is kept up to date based on current manufacturing times and any upcoming holidays.
The bottom line
Depending on where you live and what product you’re interested in, we can always help you calculate the manufacturing time plus transit time, so you can work backwards from your deadline to determine the ideal time to order.
Meeting your deadline and your expectations is as important to us as it is to you! Contact us with your project details and we will help you find the best option for your project. Isn’t it a great feeling to know that you can choose your ideal material, color, slat size, and shutter style, and still be in control of your own timeline and budget!
This post was brought to you by Yasmeen, one of The Shutter Store USA's experienced shutter consultants. Contact our team today for advice on your shutters. We're here to help!
*Lead times are subject to change during the holiday season. Please refer to shipping information page on our website for the most up-to-date information.