We strive to provide you with an outstanding level of customer care along with the shutters you buy from us.
Here's a taste of what some of our previous customers had to say about their experience of working with The Shutter Store.
“I bought shutters from The Shutter Store’s sister company in Europe and they shipped to my home in New York. These wood shutters are just stunning. Much better quality shutters than any local company here in New York could offer at an incredible price”
Deborah, I had to write to say thanks. I was going to buy cut down shutters from Home Depot but found your site and could afford custom wood shutters.
I was nervous but you reassured me and helped with the measuring. Installation of the shutters was just like your video explained and very easy.
Thanks again for your help and I will recommend your wood shutters and website to my friends!
"When so many companies these days are putting in place call queue systems and give bad service, it’s refreshing to buy shutters from this company who clearly know the importance of great customer service. I bought shutters from their company in the UK and had them sent here. Great service and great shutters. Welcome to America!"
"I found you online when looking for discount interior shutters for my home in Texas. Local companies in Dallas were expensive and other stores online not as helpful.
What really set The Shutter Store apart was the service. The callback to check my order details picked up a couple of things I'd not thought of and as much my shutters are the perfect fit."
I cannot recommend you guys enough. I admit, I was nervous at spending over $1000 online buying shutters especially about getting the measurements correct.
I chose to call and speak to one of your customer service guys (Jose) who clearly cared about his job. He had me email in photos to check I'd measured correctly and at no time did I feel forced into placing my order. In fact, Jose specifically said he'd rather take more time with me, to get the order right, than rush it.
Now THAT doesn't happen often these days.
The shutters arrived 5 weeks from placing my order and were just as easy to install as the videos showed. The biggest bonus of course was saving around 50% of the cost it would have been had my local shutter company done the job..
Great service and would recommend.
“These shutters are genuinely easy to install. I was looking for shutters from other companies in Florida but bought from the UK based sister company of The Shutter Store as they hadn’t opened in the US. I wish them every success selling these wonderful shutters in the US and I’m sure they’ll do very well.”
I was very nervous about ordering shutters but dealing with your company put all my fears to rest. It was refreshing to find an American company selling shutters that are so well made and simple to install.
I'm glad I didn't opt for curtains and thanks to your prices, I could afford to buy shutters. Installation really was a snap, even for an old housewife like me!
“I wish these guys every success! They shipped shutters to me before opening their US office and the shutters are just beautiful. I looked at other shutters sold here in Georgia and the thing that makes the shutters so good is the paint finish. Truly high class. I definitely recommend The Shutter Store if buying shutters in Georgia.”
Thanks to Mark at The Shutter Store for all your help. I liked the site and service before the shutters arrived but the quality of the shutters themselves was certainly better than I was expecting. They took an hour to install an look wonderful. Great job Shutter Store!
“I’ve had the same Shutters from The Shutter Store when I lived in the UK. I’ve now moved back to Chicago and will be buying shutters for my home from these guys. Great quality shutters but importantly service levels to match! A great shutters company to buy from.”